Refund policy

RETURNS & REFUNDS

RETURN POLICY

We want to keep returns simple. Please review the guidelines below before sending merchandise back to us.

30-Day Returns

Most items may be returned within 30 days of delivery. Your return must be postmarked within the 30-day return period to qualify for a refund.

Return Condition

Returned merchandise must be in new, unworn and resellable condition. Items cannot be washed, altered, damaged, soiled or worn. All original labels and tags must remain attached.

Return Shipping

A $9.00 return shipping fee will automatically be deducted from your refund.

Exchanges

We do not process exchanges. If you need a different size or color, simply return the unwanted item for a refund and place a new order for the item you want.

Incorrect Items

Received the wrong size, color or item? Contact us before returning it so we can make it right.

Need Help With a Return?
Email our team at team@mensurbanwear.com